Fleet Management – Focus on your Business!

Take all the hassle and worry out of managing your print environment!  We take a proactive approach to keeping your devices up and running. We can monitor, detect and diagnose many problems remotely so most issues are resolved before you incur expensive delays and stoppages.

Here’s how it works. Each output device generates information about itself – page count, toner level, readiness and more. This information, which can monitor all networked print devices, can be transmitted over a secure connection to our data warehouse, where it is continually monitored. When problems show up, the system responds by either remedying the issue remotely or by dispatching a technician directly to the facility to repair the device. DS&S gathers valuable statistics by automatically collecting historical data from these devices and over time, can analyze and identify unknown trends in a given environment. This data provides the business intelligence required for increasing printer uptime and reducing service calls, as well as reducing the overall cost of servicing your distributed fleet of devices

DS&S Fleet Manager (FM) is a proven way to manage your entire print environment running virtually pain-free, and it offers a wide array of value-added services, hosting technologies and proven expertise. FM can lower output and operational costs while giving you the additional time to focus on other core business and IT initiatives.

A Flexible and Comprehensive Solution

FM is a flexible offering that can be customized to meet the needs of your business and your individual customers. You receive the benefits from some of DS&S’s unique managed print services tools, including:

Consumables Manager

• Toner Low Detection
• Filtering & Validation
• Notification
• Alert & Order History

Asset Manager

• Network Device Discovery
• Asset Registration
• Tracking and Lifecycle Management

Billing Manager

• Automated Meter Collection
• Multiple Billing Options
  ‘click,’ recurring, ‘click’ plus recurring
• Billing Detail Reporting

Availability Manager

• Electronic Device Monitoring
• Condition Change & Event Notification
• Current Device Detail Status
• Device Summary Reporting

Optimization Manager

• Cross-Fleet Visibility
• Utilization Reporting

Tangible Benefits / Outcome for Your Environment!

• Reduced output costs
• Smoother fleet operations
• Improvements in device availability
• Optimization of assets
• Asset Lifecycle Management
• Improvements to the output process
• Access to your network of experts

To review additional information and visuals of how FM works, please click on the  short presentation above.  To start pursuing operational excellence in your printing / output environment, please contact us at (501) 219-8258